While only 4% of American WhatsApp users downloaded the app to follow brands or companies, there is still huge value in using WhatsApp for your business. The most WhatsApp calls ever made was New Year’s Eve 2020Ī record 1.4 billion video and voice calls were made using WhatsApp on December 31, 2020. Other popular reasons include strengthening a professional network (13%) and getting entertainment (10%). WhatsApp mostly is used to keep in contact with friends and family 27% of American WhatsApp users are ages 26 to 35 Most of WhatsApp’s new users in 2020 are in the USAįollowing the States, the countries with the most WhatsApp downloads in 2020 were Brazil, the United Kingdom, India, then Mexico. That’s an increase from 450 million at the end of 2018. As of 2019, WhatsApp had more than half a billion daily active users In fact, in the USA, the average person uses it 143 times a month. 58% of WhatsApp users use the app more than once each day It’s behind only Facebook and YouTube for worldwide popularity. WhatsApp is the third most-used social media network in the world This places WhatsApp ahead of other popular messenger apps: Facebook Messenger with 1.3 billion users and WeChat with 1.2 billion users. WhatsApp is the most popular mobile messenger app in the worldĢ billion people worldwide use WhatsApp at least once per month. You can use WhatsApp for voice messages, calls and video calls, as well as sharing photos, videos, documents, or your location.Ĩ WhatsApp stats you probably didn’t know There are WhatsApp users in 180 different countries. As long as you’re connected to wi-fi or have mobile data, you can use WhatsApp to communicate with users all over the world. The only charges you might get are data roaming charges. People use WhatsApp for business or personal use because: As of 2021, it is still owned by Facebook. WhatsApp was an independent messenger company when it launched in 2009, but Facebook acquired it in 2014. The mobile app uses the phone’s Internet connection to let you communicate with other WhatsApp users, making it an affordable alternative to international calling or texting. WhatsApp is a messaging app, like Facebook Messenger or We Chat. Bonus: Download our free WhatsApp for Customer Care guide to get more pointers on how to use WhatsApp Business to get higher conversion rates, better customer experience, lower costs, and higher customer satisfaction.

How to set up whatsapp business account